Security and Privacy Notes

Diagnostics With Control

CommandGate is built for teams that need faster first-pass diagnostics without hiding the checks, data flow, or approval boundary.

[Control Layer]

Visible Checks

CommandGate is designed to show the diagnostic evidence behind an answer so operators can judge the result.

[Control Layer]

Guarded Actions

Investigation and remediation are separated. Sensitive fixes should be reviewed before they run.

[Control Layer]

Local-First Beta

The private beta starts with BYOK so technical testers keep control over provider credentials and billing.

[Control Layer]

Clear Boundaries

CommandGate is a diagnostics agent, not a full RMM, observability, remote-control, or security platform.

Data Handling

  • +Diagnostic prompts and relevant command output may be sent to the configured AI provider.
  • +API keys should be entered through the app onboarding flow, not sent through support email.
  • +Local history and configuration are intended to remain local unless a user exports or shares them.
  • +Beta testers should review logs before sending them to support because logs can contain environment details.

Always Review

  • !Destructive file operations
  • !Privileged system changes
  • !Firewall or network policy changes
  • !Credential, keychain, or secret paths
  • !Package installs or removals
  • !Service restarts in production-like environments
  • !Download-and-execute command patterns

Beta Support

Send setup questions, diagnostic failures, or safety concerns to the support address. Do not send API keys, private credentials, or unreviewed sensitive logs.